Effective Date: February 2017; Last Updated: April 2018
This policy describes how we treat personal information. It applies to information we collected on the sites where it is posted. Read this policy to learn about what we do and your choices.
We Collect Information In a Variety of Ways.
We collect information directly from you. We collect information when you place an order. We also collect information if you contact us through our sites.
We collect information about you passively. We use tracking tools to collect information from you passively. This includes usage and browser information.
We get information from about you from third parties. Third parties who give us information include social media sites. We may also get information from business partners.
We Collect Personal Information From and About You.
We collect contact information. We collect your name and email address. We also collect your address and phone number. We may also collect your company name.
We collect payment information. If you make purchases with us we collect your customer number and billing address.
We collect usage and device information. We collect information about the browser you are using. We also collect information about the sites you came from and where you visit when you leave us. We may also collect your operating system and IP address.
We Combine Information We Get About You.
We combine information that we have collected offline with information that we collect online as permitted by law. We combine information we have collected across other third-party sites. We combine information collected across devices, such as computers and mobile devices. We also combine information that we get from a third party with information we already have.
We Use Your Information As Described.
We use information to respond to your requests or questions. We use your information to respond to your questions. This includes questions about our products or your relationship with us.
We use information to improve products and services. We use your information to improve our sites and services. We use your information to customize your experience with us. Information you provide also helps us respond to your customer service requests and support your needs more efficiently.
We use information for security purposes. We may use your information to protect our company and our customers. We may also use your information to protect our sites.
We use information for marketing purposes. We use your information to provide you with information about products and special promotions. We may also use your information to serve you with ads and offers. We do this when legally permitted.
We use information to process orders. We may use information you provide about yourself when placing an order to provide service to that order.
We use information as otherwise described and permitted by law.
If you are in Europe: Our basis for processing your information is typically to perform a contract. Performance of a contract includes responding to your request. We also process information based on consent or for our legitimate interest.
We Share Information With Third Parties.
We share your information with third parties who perform services on our behalf. We may share your personal information with trusted third parties. These include companies who serve as our vendors and help us deliver products or services to you.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We will also share it if a government agency or investigatory body requests. This includes U.S. and non-U.S. law enforcement or regulatory authorities.
We may share information with any successor to all or part of our business. If all or part of our business was sold, we may give our customer list as part of that transaction. Where legally required, we will give you prior notice and if you have the legal right to do so, allow you to object.
We may share information with our business partners. We may also jointly collect information with third parties. This might include promotion partners.
We may share information for other reasons we may describe to you or as permitted by law.
You Have Certain Choices About How We Use Your Information.
You can opt out of certain marketing. To stop receiving our marketing communications please email us at email@example.com or follow the instructions in any message you get from us. If you opt out of marketing emails you will continue to receive messages from us about your relationship with us where permitted by law.
You can update your information. To update or correct information you can email us at firstname.lastname@example.org. As required by law you can also have us delete your information. Please contact us at email@example.com about having your information deleted. If you are in the European Union and would like to access your information, please contact us at firstname.lastname@example.org.
You Can Contact Us About This Policy and Your Information.
If you have other questions about this Policy or our privacy practices please email us at email@example.com. You can also call us at 800-248-5960.
Our Sites Are Not Intended for Children.
Our sites are meant for adults. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or legal guardian and think your child under 13 has given us information, you can contact us at the email or address above. Please mark your inquiries “COPPA Information Request.”
Parents can learn more about how to protect children's privacy online here.
We Use Standard Security Measures.
We use appropriate and reasonable security measures as required by relevant law. The Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet.
We keep personal information as long as it is necessary or relevant for the practices described in this Policy. We also keep information as otherwise required by law.
We May Store and Use Information Both Inside and Outside of the United States
Information we collect may be stored and processed in the United States. If you live outside of the United States, you understand and agree that we may transfer your information to the United States. The United States may not afford the same level of protection as the laws in your country. By submitting your information you agree to the processing of it in the US as permitted by law.
We May Link to Other Sites Or Have Third Party Services On Our Site We Don’t Control.
We May Update This Policy.